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#Mislens FAQ
Are Mislens' color contact lenses safe to wear?
Yes ,Mislens color contacts are generally safe and are approved by Us FDA & CE ISO Certification.You can buy with confidence and safety.
I have just received my lenses, but I noticed that the color is not the same as what I have been purchase before. What makes the lens color become darker or lighter than before?
We always restock our Color Contacts when it happens to be out of stock. The new batch will not be the same as the previous one. This is due to a different batch of manufacturing. The design will remain the same but the color might be slightly different in a new batch.
How can I track my package?
After the package is sent, you will receive a confirmation email. You can see your tracking number in the email(Sometimes in the Spam box), please use the tracking number to check or Click Track Your Order. You can also log in to the member center to check your order!
Received a damaged item, what should I do?
We know how important your order is, so we aim to fulfill orders as quickly as possible. Please contact us within three hours of placing an order, so that we can help you modify your order before shipment. It includes changing the size or the color of an item, removing an item, and changing your shipping address. Order information cannot be canceled or changed after the order is shipped.
