SHIPPING POLICY
Shipping reaches the United States, Canada, Australia, the European Union and many other countries around the world.
Typically, standard shipping may take 10 to 20 business days to deliver your package to most countries or to your location. (Due to COVID-19, there will be some delays in shipping.)
Once the order is completed, the package will be shipped from China within 24 hours (excluding holidays). Also, once the package is shipped, we will send a notification email in your mailbox. The tracking number inside is to track the status of the parcel in time.
Shipping time is determined by many factors, such as destination country, customs, weather, etc. It is really hard to control. This is what we are always working on to make it better and better.
Any questions, please feel free to contact us, we will reply to you at the first time!
Thank you for your care and support!
Return
Returned items must be in unused condition and with original packaging. We do not accept returns of items that are worn, damaged, washed or altered in any way.
All returns must first be approved by our customer service team. We do not accept returns that are sent back directly from you without confirmation with us.
Return shipping costs
Return shipping is at our expense if it proves to be an error provided by our company, including incorrect items sent by us, quality issues and other reasons accepted by our customer service team. Once we receive the item, we will provide compensation or resend a replacement.
We can also allow returns if you ordered an incorrect size, product, or just want to exchange the item. You are responsible for the shipping costs and we will refund the cost of the returned product once we receive it. All shipping charges are non-refundable.
We do not accept packages returned using the C.O.D. service.
Attention
The following cases require the buyer to bear the logistics costs
1. incorrect address was filled in when placing the order resulting in delivery failure.
2. Delivery failure caused by changing the delivery address during the parcel transportation.
3. The package has been delivered, but the package is not received for other reasons.
4. Due to the buyer's own reasons, the package delivery failed and the seller no longer provides free shipping service.
Translated with www.DeepL.com/Translator (free version)
Typically, standard shipping may take 10 to 20 business days to deliver your package to most countries or to your location. (Due to COVID-19, there will be some delays in shipping.)
Once the order is completed, the package will be shipped from China within 24 hours (excluding holidays). Also, once the package is shipped, we will send a notification email in your mailbox. The tracking number inside is to track the status of the parcel in time.
Shipping time is determined by many factors, such as destination country, customs, weather, etc. It is really hard to control. This is what we are always working on to make it better and better.
Any questions, please feel free to contact us, we will reply to you at the first time!
Thank you for your care and support!
Return
Returned items must be in unused condition and with original packaging. We do not accept returns of items that are worn, damaged, washed or altered in any way.
All returns must first be approved by our customer service team. We do not accept returns that are sent back directly from you without confirmation with us.
Return shipping costs
Return shipping is at our expense if it proves to be an error provided by our company, including incorrect items sent by us, quality issues and other reasons accepted by our customer service team. Once we receive the item, we will provide compensation or resend a replacement.
We can also allow returns if you ordered an incorrect size, product, or just want to exchange the item. You are responsible for the shipping costs and we will refund the cost of the returned product once we receive it. All shipping charges are non-refundable.
We do not accept packages returned using the C.O.D. service.
Attention
The following cases require the buyer to bear the logistics costs
1. incorrect address was filled in when placing the order resulting in delivery failure.
2. Delivery failure caused by changing the delivery address during the parcel transportation.
3. The package has been delivered, but the package is not received for other reasons.
4. Due to the buyer's own reasons, the package delivery failed and the seller no longer provides free shipping service.
Translated with www.DeepL.com/Translator (free version)