Shipping Range:
We support worldwide delivery, if delivery is not available in your country, please contact us to check.
Processing Time
In principle, Order Processing Time is within 48 Hours.
Shipping Time
After processing, the warehouse will deliver the goods in succession. Usually Ships In 48 Hours, The actual transit time to your address depends on the logistics company in your country. When your order encounters holidays and weekends, the delivery of the order will be postponed to the first day of the working day.
Please Note： After shipping, you will receive a shipping notification email with the order tracking number in your email. The delivery time of the order is about 3-20 days according to the logistics you choose and the country you are in.
Shipment Schedule
*Due to the COVID-19 pandemic, processing time might be delayed by 2-3 business days. Delivery might be delayed within 10-15 days.
| Countries | Delivery Time (Working Days) |
|---|---|
| United States, Spain, Norway, Singapore, Sweden, Austria, Japan, Belgium, Ireland, Turkey, Portugal, Luxembourg, Thailand, New Zealand, United States Minor Outlying Islands, Switzerland, Denmark, Canada | 7-15 Days |
| Germany, United Kingdom, Australia, France, Netherlands | 5-10 Days |
| Russia, Indonesia, Finland, Hungary, Poland, Ukraine | 10-20 Days |
| Italy, Israel, Greece, Malaysia, South Korea | 12-20 Days |
| Mexico, Kazakhstan, Chile, Brazil | 15-20 Days |
Shipping Fee
| Number Of Pieces | Standard Shipping Fee |
| 1-2 Pairs | $9.99 |
| 3 Pairs or more（Contains 3 Pairs） | FREE |
Any questions, be free to contact us, and we will get back to you at the first chance!
Email: service@mislens.com
Website: www.mislens.com
Shipping Method
We only offer Standard Shipping now.
We stock lenses in both U.S. Warehouse and Hong Kong warehouse. We follow the proximity rule and ship orders if the items are in stock in the warehouse nearest to the customers.
We appreciate your patience and remain committed to delivering your orders as soon as possible.
Customs Charges/Taxes
Customers are responsible to pay any applicable inbound duties, taxes, and any other fees which your local authority deems appropriate (customs tax, import duties, VAT, etc.). The price of the goods on our site is not included these fees. These fees are paid to your local carriers or government and are not collected by Mislens, and thus cannot be refunded. Please pay attention to the customs of your country before placing an order Please pay attention to the tariff policy of your country before placing an order, if necessary, please cooperate with customs clearance. Since we are unable to advise the amount of these fees might be, we recommend you contact your country’s customs office.
Order Tracking
Wrong Address
When filling in the order information, please confirm that the address is correct and can be delivered. Please note that it is the responsibility of the buyer to enter the delivery address correctly. If you find that the address is wrong after placing an order, please contact us in time to change the address. After we have processed and shipped the package, we cannot redirect the order to another shipping address. The only thing we can do is wait for the package to be returned to us after it failed to be delivered due to the wrong address. Once returned, we will notify you of this update by email. You can ask us to ship it again to the correct address, or we can refund you minus the shipping cost. If you need to reship, the shipping cost will be borne by you.